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Shipping & Return Policy

Thank you for supporting our small shop! We hope you are sew happy with your purchase. However, if for any reason you are not completely satisfied with your purchase, you may return it to us within 10 days for store credit. Please see below for more information on our return and shipping policy.

Shipping

We make every effort to process orders same day, but please allow up to 5 business days for items to ship especially during high volume times such as sales and near major holidays. 

Returns

All returns must be postmarked or returned in person within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Returns Process

To return an item, please contact us via email or phone to receive a return authorization number. Then place the item securely in its original packaging and mail your return to the following address:

Happy Little Quilt Shop Attn: Returns 112 E 3RD ST Imlay City, Michigan, United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned: Any opened or not in original packaging/condition merchandise, all patterns and books, all opened software and designs, all machines and machine accessories, all sewing cabinets, cutting tables, cabinets inserts, and quilting table extensions.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please note sale items are FINAL SALE and cannot be returned. 

To return an item for any reason, simply contact us via phone or e-mail info@happylittlequiltshop.com

Defective Merchandise

If you receive an item that is defective, notify us of the problem to arrange for a repair, replacement or item exchange. Unopened Merchandise may be exchanged or refunded. "Unopened" means that the contents have not been removed from its packaging, and all factory seals are unbroken. Opened Merchandise may be returned for a refund at the full sale price. Merchandise must be returned in its original factory carton (undamaged unit, Styrofoam, warranty card, instruction manual, and all included accessories). Shipping Costs are covered by Happy Little Quilt Shop if there is any problem with your order or the product is defective, and you allow us to repair or replace it. If you choose not to repair or replace the item it becomes a general return. General returns are subject to have the original shipping fees deducted from the refund.

Questions

If you have any questions concerning our return policy, please contact us at: info@happylittlequiltshop.com or 810-721-7037

While we can often respond to you within minutes or hours. Please allow up to 2 business days for us to reply. 

In Store Special and In Store Machine Orders

Please note a 70% deposit is required for all in person special product orders this includes sewing, quilting, embroidery and longarm machines. Due to the nature of how product and machines are ordered we can not offer deposit refunds at this time.