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Shipping & Return Policy

Thank you for supporting our small shop! We hope you are sew happy with your purchase. However, if for any reason you are not completely satisfied with your purchase, you may return it to us within 10 days for store credit. Please see below for more information on our return and shipping policy.

Shipping

We make every effort to process orders same day, but please allow up to 5 business days for items to ship especially during high volume times such as sales and near major holidays. 

Returns

All returns must be postmarked or returned in person within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Returns Process

To return an item, please contact us via email or phone to receive a return authorization number. Then place the item securely in its original packaging and mail your return to the following address:

Happy Little Quilt Shop Attn: Returns 112 E 3RD ST Imlay City, Michigan, United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned: Any opened or not in original packaging/condition merchandise, all patterns and books, all opened software and designs, all machines and machine accessories, all sewing cabinets, cutting tables, cabinets inserts, and quilting table extensions.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please note sale items are FINAL SALE and cannot be returned. 

To return an item for any reason, simply contact us via phone or e-mail info@happylittlequiltshop.com

Defective Merchandise

If you receive an item that is defective, notify us of the problem to arrange for a repair, replacement or item exchange. Unopened Merchandise may be exchanged or refunded. "Unopened" means that the contents have not been removed from its packaging, and all factory seals are unbroken. Opened Merchandise may be returned for a refund at the full sale price. Merchandise must be returned in its original factory carton (undamaged unit, Styrofoam, warranty card, instruction manual, and all included accessories). Shipping Costs are covered by Happy Little Quilt Shop if there is any problem with your order or the product is defective, and you allow us to repair or replace it. If you choose not to repair or replace the item it becomes a general return. General returns are subject to have the original shipping fees deducted from the refund.

Questions

If you have any questions concerning our return policy, please contact us at: info@happylittlequiltshop.com or 810-721-7037

While we can often respond to you within minutes or hours. Please allow up to 2 business days for us to reply. 

In Store Special and In Store Machine Orders

Please note a 70% deposit is required for all in person special product orders this includes sewing, quilting, embroidery and longarm machines. Due to the nature of how product and machines are ordered we can not offer deposit refunds at this time. 

Privacy Policy

Happy Little Quilt Shop Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.happylittlequiltshop.com.

WHAT PERSONAL INFORMATION WE COLLECT

When you visit www.happylittlequiltshop.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse www.happylittlequiltshop.com, we collect information about the individual web pages or products that you view, what websites or search terms referred you to www.happylittlequiltshop.com, and information about how you interact with www.happylittlequiltshop.com. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log files track actions occurring on www.happylittlequiltshop.com, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Also, when you make a purchase or attempt to make a purchase through www.happylittlequiltshop.com, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. This is called Order Information.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through www.happylittlequiltshop.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize www.happylittlequiltshop.com.

SHARING YOUR PERSONAL INFORMATION

We also Google Analytics to help us understand how our customers use Happy Little Quilt Shop. How Google uses your Personal Information.

We do not share your information with any additional third parties.